02 • Ongoing Support Competency

Proactive Monthly Website Care & Dedicated Support

Websites require constant maintenance to avoid broken dependencies, slow load times, and security vulnerabilities. BizChefs provides structured, proactive care starting at $100/mo.

Why Modern Businesses Retain Dedicated Website Care

Zero Vulnerability Accumulation

Unpatched libraries, outdated server configurations, and deprecated APIs expose your site to bots and security exploits. We patch continuously.

Peak Performance Retained

As new assets and content are added, page speeds degrade without supervision. We keep your Core Web Vitals strictly in the green.

Zero In-House Hiring Overhead

Get access to a senior full-stack engineering team for a fraction of the cost of hiring an in-house webmaster or designer.

Care Retainer Options

Month-to-month flexibility. No long-term lock-in. Cancel or adjust tiers at any time with 14 days notice.

Essential Care Plan

$100/ month

Informational websites, professional portfolios, and local business sites.

Included Scope
Weekly uptime monitoring & HTTP status verification
Monthly security patches & dependency updates
Full cloud backup with offsite disaster recovery
Up to 1 hour of content updates or minor revisions per month
Standard 48-hour response time for technical inquiries
Select Care Plan

Commercial Growth Plan

$250/ month

Tourism booking portals, e-commerce stores, and high-traffic businesses.

Included Scope
Continuous 24/7 uptime monitoring & instant alerts
Bi-weekly security audits & dependency hardening
Daily database and media backups with zero data loss target
Up to 4 hours of development revisions or graphic asset additions
Core Web Vitals monthly audit report with performance tuning
Priority 24-hour response SLA including direct WhatsApp channel
Select Care Plan

Enterprise Dedicated SLA

$600+/ month

Mission-critical web applications, SaaS platforms, and enterprise systems.

Included Scope
Dedicated senior engineering support allocation
Continuous monitoring with automated canary health checks
Real-time failover coordination and database replication checks
Up to 12 hours of active engineering & feature enhancement per month
Monthly security vulnerability audit and penetration check
Direct phone & WhatsApp hotline with 4-hour critical issue SLA
Select Care Plan
For complete terms regarding maintenance turnaround times, monthly rollover policies, and response standards, see our Services & Refund Policy.