06 • Workflow Automation

Custom CRM Systems & Booking Engines

Eliminate chaotic spreadsheets, missed WhatsApp inquiries, and manual dispatch errors. We engineer purpose-built operational software tailored specifically to your business workflows.

Real-Time Availability & Booking Engine

Live reservation calendars, excursion slot capacity caps, instant booking confirmations, and multi-currency payment collection.

Customer Relationship Pipeline

Unified customer history, repeat client profiles, automated follow-ups, and communication logs across WhatsApp, email, and phone.

Dispatch & Operational Manifests

Automated daily driver sheets, excursion guide assignments, pick-up hotel routing, and real-time status tracking.

Role-Based Access Control (RBAC)

Granular permissions separating front-desk agents, accounting managers, field coordinators, and executive leadership.

Implementation Tiers & Pricing

Fixed milestone phases: Requirements scoping, database schema architecture, core feature sprint, and team onboarding.

Starter Booking Engine

From $1,500
Timeline: 3–4 weeks

Boutique excursion operators, charter yachts, and appointment-based services.

Key Deliverables
Interactive public booking widget with instant dates & slots
Customer intake form with WhatsApp notification triggers
Simple administrative calendar dashboard
Stripe or PayPal secure deposit checkout integration
Automated customer booking confirmation emails
Request Scoping Session

Full Operations CRM

From $3,500
Timeline: 5–8 weeks

Regional travel agencies, multi-fleet operators, and fast-growing service firms.

Key Deliverables
Complete client directory with repeat booking history and notes
Daily dispatch sheets with hotel pickup sorting & printable manifests
Commission tracking for hotel concierges and booking affiliates
Multi-user RBAC (Manager, Dispatcher, Cashier, Guide)
WhatsApp Business API automated itinerary notifications
Request Scoping Session

Enterprise Multi-Branch Platform

Custom Scope ($8,000+)
Timeline: 8–14 weeks

Multi-destination travel brands, fleet conglomerates, and enterprise operations.

Key Deliverables
Multi-currency, multi-location database architecture (PostgreSQL)
Complex pricing logic (seasonal surcharges, group discounts, boat charters)
Direct accounting ledger synchronization & automated tax reporting
Offline mobile companion app for field coordinators
Dedicated SLA and 24/7 emergency failover infrastructure
Request Scoping Session
Verified System Reference

Proven Tourism & Dispatch Architecture

Our team engineered the operational architecture for AquaWay Tours and Awesome Adventure in the Red Sea. We understand firsthand the complexities of boat passenger capacity limits, hotel transfer coordination, guide dispatching, and multi-currency revenue tracking.